Last updated: 30 August 2026
MotionHQ respects your privacy and is committed to being clear about how your personal information is collected and used.
This Privacy Notice explains how MotionHQ handles personal information when you use the MotionHQ website, platform, Academy, MotionHQ AI and related creative services.
MotionHQ is currently operated as an unincorporated trading name (sole trader).
For data protection purposes, MotionHQ is responsible for deciding how and why your personal information is processed.
If you have questions about this Privacy Notice or how your information is handled, contact us at: motionhq@outlook.co.uk
The information we collect depends on how you use MotionHQ.
Account information: name, email address, account credentials or authentication information, account type, creative discipline, profile information, profile image where provided, information you choose to add to your creator profile.
Creator and project information: artist or creator name, creative discipline, project information, creative goals and interests, portfolio information, release information, information about creative work, information submitted through enquiries, information relating to services or opportunities requested.
Academy information: courses accessed, lessons accessed or completed, course progress, answers to interactive learning activities, information entered into Academy activities, course completion information.
Enquiries and service requests: name, contact details, project requirements, preferred dates or times, information about your project, messages and communications, other information you choose to provide.
Technical information (collected automatically): IP address, browser type, device information, operating system, pages or features accessed, dates and times of access, technical and security logs.
We use this information to operate, secure and improve MotionHQ.
We may use personal information to:
We will use your information only where we have a lawful basis for doing so.
Contract: where processing is necessary to provide a service you have requested or to manage your account.
Legitimate interests: where processing is necessary for MotionHQ's legitimate interests, provided those interests are not overridden by your rights and interests. This may include operating, securing, maintaining and improving MotionHQ.
Consent: where you have given consent for a particular use of your information, for example certain marketing communications or non-essential cookies. You can withdraw consent where processing is based on consent.
Legal obligation: where processing is necessary to comply with a legal or regulatory requirement.
The lawful basis used will depend on the specific processing activity.
MotionHQ includes AI-powered features designed to help creators plan, learn, develop ideas and explore creative possibilities.
Information you enter into MotionHQ AI may be processed to provide the requested functionality, maintain the service, protect the platform and improve the user experience where permitted.
You should not submit confidential, sensitive or personal information about another person to MotionHQ AI unless you are authorised to do so.
MotionHQ AI may use third-party AI technology providers to provide certain functionality. Where this happens, information may be processed by those providers in accordance with the relevant contractual and privacy arrangements.
MotionHQ takes reasonable steps to ensure appropriate protections are in place when using third-party service providers.
We may share personal information where reasonably necessary to operate MotionHQ and provide requested services. This may include:
We do not sell your personal information.
Where another organisation processes information on behalf of MotionHQ, we take reasonable steps to ensure appropriate contractual and security protections are in place.
You retain ownership of creative work and intellectual property that you submit to MotionHQ unless you separately agree otherwise.
Submitting creative work to MotionHQ does not automatically transfer ownership of that work to MotionHQ.
You are responsible for ensuring that you have the necessary rights and permissions to submit material.
Where you choose to make information or creative work publicly visible through your profile or another MotionHQ feature, that information may be visible to other users or visitors.
MotionHQ may provide creator profiles or other features that allow users to showcase their work.
Information you choose to make publicly visible may be viewed by other users or visitors.
Please consider carefully what information you choose to publish.
Do not publish personal information that you do not want to be publicly accessible.
MotionHQ may send information about services, opportunities, Academy content, events or platform updates where permitted by law.
Where consent is required, we will ask for it.
You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting: motionhq@outlook.co.uk
Service-related communications may still be sent where necessary to operate your account or provide a service you have requested.
MotionHQ may use cookies and similar technologies.
Some cookies may be necessary for core functions such as:
Where required by law, MotionHQ will obtain consent before using non-essential cookies.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected. This may include periods necessary to:
Retention periods vary depending on the type of information and why it is being processed.
Where personal information is no longer required, we will securely delete it or anonymise it where appropriate.
Some technology and service providers used by MotionHQ may process information outside the United Kingdom.
Where personal information is transferred internationally, MotionHQ will take appropriate steps to ensure the transfer is lawful and protected in accordance with applicable data protection law. This may include relying on adequacy decisions or appropriate contractual safeguards.
MotionHQ takes reasonable technical and organisational measures to protect personal information against:
However, no online service can guarantee absolute security.
You are responsible for keeping your account credentials secure and should contact MotionHQ if you believe your account has been compromised.
Depending on the circumstances, you may have rights under applicable data protection law, including:
These rights are subject to certain legal conditions and exceptions.
To exercise your rights, contact: motionhq@outlook.co.uk
We may need to verify your identity before responding to a request.
If you have concerns about how MotionHQ handles your personal information, please contact us first: motionhq@outlook.co.uk
We will try to resolve your concern.
You also have the right to complain to the UK's data protection regulator:
MotionHQ is primarily designed for independent creators aged 16 and over.
MotionHQ is not intended to knowingly collect personal information from individuals under 16, unless a particular MotionHQ programme or service specifically states otherwise.
Where MotionHQ intentionally provides a programme for children or young people under 16, appropriate additional safeguards will be considered and applied.
MotionHQ may update this Privacy Notice from time to time. Changes may be made where:
The latest version will always be made available through the MotionHQ website.
Where changes are significant, we will take appropriate steps to bring them to users' attention.
For privacy questions, data protection requests or concerns, contact:
Last updated: 30 August 2026
Read the MotionHQ Terms & Conditions